Account: Billing

Refund Policy
Our refund policy can be found in the Terms of Service under the following sections:

30-Day Money-Back Guarantee

If you're not satisfied with Verio, we'll give you your money back. No questions asked. During the first 30 days, we'll refund your hosting fees in full.

Customer Satisfaction at Verio

Your satisfaction is our top priority, and we're confident that you'll be pleased with our services:

Still, if you try us and decide that Verio just isn't for you, we think you should get your money back.

What Happens to Your Domain

If you register a domain through Verio, please note there is a non-refundable $15 domain fee. This fee not only covers our own costs, but it ensures that, even if you're dissatisfied with your experience at Verio, you won't lose your domain name. You'll be free to transfer it or simply point it elsewhere.

Please note: The 30-day money-back guarantee applies to our hosting plans; it does not apply to most add-on services, such as domains, as mentioned above.

Offer Details

Special offers are limited-time promotional prices availabe to new customers and valid for the initial term only. All products and services automatically renew for the same term length, using the payment method provided in this initial purchase, unless you request a change. Renewal pricing will be available through your control panel.

By submitting this order, you confirm that you agree to Verio's Terms of Service, Cancellation Policy, and Privacy Statement.

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